If your new wheel is not operating properly, please contact me so I can make it right. If it's been previously spinning fine but recently started misbehaving (and the adjustments haven't helped), I'll work with you to get it working.
If your older wheel isn't working properly, I can perform repairs and a general tune-up on your wheel. For most repairs, you need only cover round-trip shipping. Please contact me prior to shipping your wheel, as a simple adjustment may help.
If the mainspring on your older two-rod wheel is no longer keeping the o-ring in contact with the big wheel, read this page for tips. You may need the mechanism updated to use the new crank and mainspring, which can be performed in my shop (contact me for details and pricing).
If you'd prefer to repair a wheel yourself, some parts are available -- some example parts are listed below, and most of them can be shipped in a $5 flat-rate USPS box or a simple envelope. Please note that many of the wheels built prior to #100 (early 2009) used a different mechanism than the current production wheels, and would need parts custom fabricated.
Amber o-ring (standard speed only) $5
Scotch tension spring $5
Sliding yarn guide clip $10
Standard hex key tools (3/32" & 5/32") $5
T-handle hex key tools (3/32" & 5/32") $15
Scotch tension knob $25
Replacement hardwood flyer $75
Replacement flyer shaft $45
Pricing and options >